Product Information:
Serve ice cream with speed and accuracy using our innovative ice cream scoop. Designed with a conductive liquid in the handle, the scoop warms in your hand to effortlessly carve into ice cream and other frozen desserts, significantly reducing your service times. Ideal for both professional and domestic use, this scoop ensures precise portion control, helping to reduce wastage and save money.
Key Features:
- Filled with a conductive liquid to allow easier and quicker scooping.
- Suitable for both professional and domestic use.
- High quality and lightweight for comfortable handling.
- Colour coded end for easy identification.
- Sturdy and durable construction ensures long-lasting use.
- Not dishwasher safe; hand wash only.
Product Features:
- Brand: BarBits
- Dimensions: L 183mm x W45mm x D 42mm
- Capacity: 1.5oz
- Material: Aluminium
- Colour: Red end
More Information for Ice Cream Lovers:
Our ice cream scoop is designed to make serving frozen desserts a breeze. The conductive liquid in the handle warms with your touch, making it effortless to carve into even the hardest ice cream. This feature, combined with its lightweight and sturdy construction, ensures that you can serve perfect portions every time. The colour coded end helps you easily identify the scoop, making it ideal for busy environments where different tools are used for various tasks. Made from durable aluminium, this scoop is built to last, though it is recommended to hand wash it to maintain its quality. Enhance your dessert service with this efficient and reliable ice cream scoop.
At BarBits, we strive to ensure complete satisfaction with your purchase. If you are not entirely happy or if your item arrives damaged, we are here to assist with returns or replacements in line with our policy. Our process is simple and can be managed through your BarBits account.
How to Request a Return or Replacement
To initiate a return or request a replacement, please follow these steps:
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Log into Your Account:
Sign in to your BarBits account to access your order history and begin the return or replacement process.
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Select the Order:
Locate the order that contains the item(s) you wish to return or replace.
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Choose Return or Replacement:
Specify whether you are requesting a refund or a replacement. In the notes section, provide as much detail as possible to help us process your request efficiently.
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Receive Instructions:
Once your request is submitted, it will be reviewed. If approved, you will receive an email with detailed instructions on how to proceed with your return or replacement. You may be asked to provide photos of any damaged items.
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Return the Item (If Required):
For returns, please ensure the item is securely packaged and in its original, unused condition. Ship it back to us using the address provided in the email. The item must be returned in its original packaging.
Shipping Instructions
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Royal Mail or Evri:
Once your return label has been printed, drop your parcel off at the nearest parcel shop or post office.
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Parcelforce:
You will receive a scheduled time and date for the collection of your parcel. Please ensure you are available for the collection.
Unwanted Items
If you are returning an unwanted item, there will be a return handling fee of £4.95 per order, which will be deducted from your refund. Once your return request is approved, you will receive an email with instructions on how to return the item.
Damaged or Faulty Items
If your item arrives damaged or faulty, please notify us within 30 days of receipt. You can choose to either receive a replacement or a full refund, based on your preference. In cases of confirmed damage, no return is necessary. We may ask for evidence of the damage to expedite the process.
Refunds
Once we receive your returned item (if applicable), it will be inspected, and the refund will be processed within 7 working days. Refunds will be issued to the original payment method used.
Replacement Items
If you have requested a replacement, we will dispatch the new item within 5 working days after your request is approved.
Returning an Order Without Following Our Process
If you return an item without following the standard return process, please allow up to 30 days for us to process your return. Please provide tracking information when returning items. Items returned without tracking information are at the customer’s own risk.
Additional Non-Returnable Items
Please note that certain items cannot be returned, including but not limited to:
- Gift cards
- Downloadable software products
- Some health and personal care items
Contact Us
If you have any questions about your return or replacement, feel free to contact our customer service team at help@BarBits.co.uk.
