Delivery Information

Delivery Information - Delivery Options

At BarBits, we strive to provide efficient and reliable delivery services for all of our customers. Please see the details below for the available delivery options:

• Order Dispatch: All orders placed before 12 pm (midday) are dispatched on the same working day, from Monday to Friday. Orders placed after 12 pm will be processed the next working day.

• Processing Time: We aim to process all orders quickly to ensure prompt delivery, but please allow up to 24 hours for your order to be processed, especially during busy periods.

• Delivery Time Frames: While we work hard to ensure timely delivery, we cannot guarantee that all deliveries will meet the estimated time frames above. External factors, such as courier delays, can occasionally affect delivery times. Please keep this in mind when placing your order.

• Delivery Address: Ensure that your delivery address is correct when placing your order. We cannot be held responsible for delayed or failed deliveries if the address provided is incorrect.

• Public Holidays & Weekends: Please note that we do not process or dispatch orders on weekends or public holidays. Any orders placed during these times will be processed on the next working day.

• Tracking Your Order: Once your order is dispatched, you will receive an email with tracking information, allowing you to follow your parcel’s progress. If you do not receive tracking details, please check your spam or junk folder.

• Help with Tracking: If you need assistance tracking your parcel, or if you are unable to log into your account to check your order status, please email us at help@barbits.co.uk, and our customer service team will be happy to assist you.