Contact Form

Please email: accounts@barbits.co.uk

https://barbits.co.uk/pages/refund-policy

Please contact us at help@barbits.co.uk.

please contact us with your order number at help@barbits.co.uk.

If your parcel has been returned back to the sender and you would like the parcel to be resent or refunded there will be a re-dispatching fee of £3.95 for each parcel or should you decide to request a refund, please be aware that a restocking fee will be applied. This fee amounts to 20% of the total value of your order or £4.95, whichever is greater.
This charge is instituted to cover the expenses associated with
processing and handling returns. In essence, it ensures that we can
manage the costs incurred in restocking items and maintaining the
efficiency of our refund process.

If you have entered your details incorrectly we will be unable to change
the shipping address once the parcel is in transit or has been
delivered to the address supplied at checkout and you will have to
contact the courier directly for their advice. Unfortunately this does
mean we will be unable to resend the parcel again unless the order is
replaced.

Unfortunately, this means we can’t redeliver to an alternative address or resend the parcels once the parcels are delivered and you will have to contact the courier directly.

not at this time

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