At BarBits, we are committed to protecting your privacy. This BarBits Privacy Policy explains how we collect, use and protect your personal information in line with the UK General Data Protection Regulation (UK GDPR) and other applicable laws.
1. Information We Collect
When you use our website, place an order or contact us, we may collect personal information such as your name, address, email address, phone number and payment details. We may collect account information such as your BarBits account login details, order history and preferences. We may collect payment information such as credit or debit card details, PayPal information or other payment method details. We may also collect usage data such as your IP address, browser type, pages visited and other browsing data collected through cookies (see our Cookie Policy for more details).
We only collect the personal information we need to provide our services and fulfil our contract with you.
2. How We Use Your Information
We use your personal information to:
process and deliver your orders
provide customer service and reply to your enquiries
improve our website, products and services
Send marketing emails if you have agreed to receive them (you can opt out at any time)
prevent fraud and meet legal or regulatory requirements
3. Legal Basis for Using Your Information
We use your personal information under one or more of the following legal bases:
Contract: where processing is necessary to perform a contract with you, for example to process your orders and provide the services you request.
Legitimate interests: where we have a legitimate interest in using your data, for example to improve our website, prevent fraud and run our business, and where these interests are not overridden by your rights.
Consent: where we rely on your consent, for example for certain marketing communications or specific types of data collection. You can withdraw your consent at any time.
Legal obligation: where we must keep or share information to comply with legal, tax, regulatory or reporting obligations.
4. How We Share Your Information
We do not sell or trade your personal information.
We may share your information with trusted service providers who help us run our business, such as payment processors, delivery companies and IT service providers. These companies must protect your data and can only use it to provide services to us.
We may also share your information with authorities, regulators or law enforcement agencies where we are required to do so by law, regulation or legal process.
5. Data Security
We take the security of your personal information seriously. We use technical and organisational measures such as secure payment processing, encryption and regular security checks to help protect your data.
However, no method of sending or storing data over the internet is completely secure, so we cannot guarantee absolute security. We will take reasonable steps to notify you and the relevant authorities, where required, in the event of a data breach that affects your personal data.
6. Your Rights
Under UK GDPR, you have several rights regarding your personal data, including:
Right of access – you can ask for a copy of the personal data we hold about you.
Right to rectification – you can ask us to correct inaccurate or incomplete information.
Right to erasure – you can ask us to delete your personal data in certain circumstances.
Right to restrict processing – you can ask us to limit how we use your data in certain situations.
Right to data portability – you can request your data in a structured, commonly used, machine-readable format, and ask us to transfer it to another organisation where technically feasible.
Right to object – you can object to how we use your data in certain cases, including for direct marketing.
Right to withdraw consent – where we rely on consent, you can withdraw it at any time.
To exercise any of these rights, please contact us using our online contact form.
Where necessary, you may also contact us by email at help@barbits.co.uk
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you are unhappy with how we have handled your personal data.
7. Data Retention
We keep your personal data only for as long as necessary to:
provide our services to you
manage your account and orders
meet legal, accounting, tax or reporting requirements
When your personal data is no longer needed, we will delete it or anonymise it securely in line with our data retention policies.
8. Cookies
We use cookies to improve your browsing experience, analyse how our website is used and tailor content and offers to your interests.
For more details on the types of cookies we use, what they do, and how to manage your cookie preferences, please see our Cookie Policy.
9. Changes to This Policy
We may update this Privacy Policy from time to time, for example if our practices or the law change. We recommend you review this page regularly to stay informed.
If we make significant changes, we may also notify you by email (where appropriate) or by displaying a prominent notice on our website.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact our customer service team using our online contact form.
Where necessary, you may also contact us by email at help@barbits.co.uk
Company Name: Prc Disposables Ltd
Company number: 06897695
VAT number: GB992584859
Company address: Unit 7 Langford Hall, Witham Road, Maldon, Essex, CM9 4ST